Finally it has happened to me
Right in front of my face
My feelin's can't describe it
Finally it has happened to me
Right in front of my face
And I just cannot hide it
We sat down for breakfast this morning and the waitress handed Joe a grown up menu. His eyes lit up and he threw his hands in the air. "Finally, I get this kind of menu" he shouted. Ahh, to be young again.
(one of my faves from Amanda , gosh, I miss chatting with you)
Something also tells me that some of you were feeling that way when your call actually went through on Saturday? Wow, talk about Operation Pure Mayhem, oh my, it was crazier than I could have expected. Though, the night before I dreamed no one called, they all just showed up at the door. YIKES. But I did shower, so I looked cute. Well, in my dreams I did. Anyways, I applied for Government relief for my very own natural disaster.
It is quite the long story. I'll sum it up quickly then get to what matters. The phones started ringing when I walked in at 9am. We started answering calls around 9:45. I had to let Sarah and Chris take a call to practice prior to 10 so they were not just thrown into something they had never done. They were fantastic. We were rocking with 2 land lines and my cell. But around 10:30ish, we realized the items ordered were not being pulled from inventory and needed another game plan. So now instead of processing an order every couple minutes, it is taking about 10 minutes. Around 11 or so we notice the credit cards are not being processed correctly. The battery dies in one of the phones. My cell phone battery dies. We are down to one phone. Luckily, I live 5 minutes away. Now we are so backed up, we have to hand pull everything to be sure we are not overselling, and the saga continues.
I cannot tell you how nervous I was to even check my email. It sucked. I so underestimated you all. Thank you, thank you and thank you again for being such good sports. Have I told you lately that I love you?
The best news is, the program really does rock. It is gonna be so sweet for next season, talk about a smooth operator. Once we get the few bugs out we'll be ready to go. I can hardly wait, little did you know we can spend 1-4 hours a day just processing credit cards. The program will free up that time so now we can spend 1-4 hours chatting with you on the phone!! And maybe get a lunch break.
What you really want to hear begins here. I stayed late tonite and got almost all the orders packed, I just have to update inventory from the stuff we had to hand pull.I was hoping to get that done tonite. BUT, I had to watch LOST, I had been waiting since Thursday. I will surely get that done tomorrow afternoon and re-post what is left. I really think there is quite a bit left. We were busy, but were were mostly busy with fixing the "bugs" in the program so we had to call it a day early. I only ate 1 pizza, 4 candy bars and a bag of chips from 10-3. Did I mention I am a stress eater.
Please do not call Kayla and ask her what we have left. She will not know. I am doing this on the side. The workshop and shipping is plenty busy with trunk shows and back orders. The sale is my gig. That is why I have been working all weekend, they need to keep focused on the trunk shows.
Lastly, thanks for all the support, comments and emails. You made my day. David just said to me last night, "Gosh, remember when you sold online, you had the great site, the shopping cart and no customers?" This is wonderful and I am so thankful. And so sorry that your husband had to give you the "sweetie, they are just clothes" look. I get that often too. I have stalked plenty of people, mostly over..WAIT a minute, David used to make me wake up at 4am to buy Star Wars figures. I am quite sure I never gave him the look.
Okay, I'm off to start updating and I'll let you know tomorrow after I get home from my day job at MJC.
I promise to post by tomorrow night, and for those of you whom I have spoken with I'll shoot you an email tomorrow. I had hoped it would be tonite, but you know.